FAQs
Got Qs? We’ve Got A’s
Shipping Shenanigans: Tracking, Timing & All Things Transit!
Orders are shipped out on Mondays and standard shipping times may vary, taking 2 to 6 days depending on your location. Tracking information will be available once your order is on its way! We will do everything we can to get them to you as fast as possible.
My Package is Delayed! What Do?
PopPockets are baked fresh and are good for 2 weeks after packaging. Don't fret, they will still be good when they arrive.
Why is My PopPocket Cracked :(
We take every effort to protect our PopPockets from cracking, but we can’t control how shippers handle our boxes during transit. Don’t worry, though—we only send out what we’d happily eat ourselves, and we guarantee they arrive fresh and tasting amazing!
How Long Do They Stay Fresh?
PopPockets are fresh for 5 days after being received and up to 3 months in the freezer.
I Froze my PopPockets and the Glaze Looks Different Now! What Happened?
A chemical reaction occurs as the temperature drops where the glaze may look "white" in some areas when stored in the fridge or freezer.
Your PopPockets are still safe to consume and will taste AMAZING!
What’s the Best Way to Heat and Serve Them?
They are awesome straight from the package, but simply FANTASTIC warmed up and fresh from the oven! Heat at 350°F until warm.
What Flavor Options are Available?
With every drop, we strive to bring you new and exciting flavors! If you don’t order quickly, you might miss out on the one you’ve been craving. Don’t worry, though—we’ll always have the OG BSC flavor available!
Do You Provide Calorie and Macro Information?
YES! You can find them them linked here under NUTRITION INFORMATION
Are You Gluten-Free, Nut-Free, or Dairy-Free?
Unfortunately, our products are not gluten-free, dairy-free, or nut-free, as they are made in a facility that processes these ingredients. You can check our INGREDIENTS PAGE for details on which items contain nuts, but we cannot guarantee that cross-contact hasn’t occurred.
What Makes You Different?
We could go on and on about why we are better.
Loaded PopPockets stand out because we are bursting with fillings and crafted with unique flavors that set them apart from other baked goods.
Check out some of our comparison videos on our social media pages!